Privacy Policy
1. Introduction
At Moovinhome, we are committed to protecting and respecting your privacy. This privacy policy explains how we use and protect your personal data when you visit our website or use our services.
2. Information We Collect About You
We collect and process different types of personal data when you use our website or services, including:
- Information you provide to us when you fill out forms on our website, including your name, email address, phone number, and other contact information.
- Information about your use of our website, such as the pages you visit, the links you click on, and other actions you take.
- Information we collect automatically about your computer or device when you use our website or services, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform.
- Information we receive from third-party sources, such as social media platforms, advertising networks, and analytics providers.
3. How We Use Your Information
We use your personal data for various purposes, including:
- To provide you with the products and services you request from us.
- To improve our website and services.
- To communicate with you about our products and services.
- To personalize your experience on our website.
- To monitor and analyse website usage and trends.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing Your Personal Data
We process your personal data on the following legal bases:
- To perform a contract with you or to take steps at your request before entering into a contract.
- To comply with our legal and regulatory obligations.
- For our legitimate interests in providing and improving our products and services, and for direct marketing and fraud prevention purposes.
- With your consent.
5. How We Share Your Personal Data
We may share your personal data with:
- Other companies in our group.
- Third-party service providers who help us provide and improve our products and services, such as payment processors, hosting providers, and customer support providers.
- Advertising partners and advertising networks who require the data to select and serve relevant adverts to you and others.
- Other third parties as required by law or regulation, or as necessary to protect our rights, property, or safety.
6. International Transfers
We may transfer your personal data outside the European Economic Area (EEA) to countries that do not have the same data protection laws as the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission.
7. Data Retention
We retain your personal data for as long as necessary to provide you with the products and services you request from us, to comply with legal and regulatory obligations, and for our legitimate interests. We may also retain and use your personal data to resolve disputes, enforce our agreements, and as required by law.
8. Your Rights
You have certain rights regarding your personal data, including:
- The right to access and receive a copy of your personal data.
- The right to request that we correct any inaccuracies in your personal data.
- The right to request that we delete your personal data.
- The right to object to the processing of your personal data.
- The right to request that we restrict the processing of your personal data.
- The right to data portability.
9. Security of Your Personal Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. We use industry-standard encryption and security technologies to protect your personal data.
10. Contacting Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us at:
Moovinhome
Email: info@moovinhome.co.uk
11. Changes to This Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
12. Third-Party Websites
The website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
13. Cookies
Our website uses cookies. A cookie is a small text file that is stored on a user's computer or mobile device when they visit a website. Cookies can be used to collect information about users' browsing behaviour.
We use cookies to improve the user experience on our website, analyse website usage, and target advertising. By using our website, you consent to our use of cookies.
14. Data Controller
Moovinhome is the data controller for the purposes of the General Data Protection Regulation (GDPR).
15. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our compliance with data protection laws. If you have any questions about this privacy policy or our treatment of your personal data, please contact our DPO at info@moovinhome.co.uk
16. Data Protection Authority
You have the right to make a complaint to a data protection authority about our collection and use of your personal data. In the UK, the data protection authority is the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk.
17. Changes to this Policy
We reserve the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your personally identifiable information in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account).
Otherwise, we will use and disclose our users’ and customers’ personally identifiable information in accordance with the Privacy Policy that was in effect when such information was collected. In all cases, your continued use of our website, services, and products after any change to this Privacy Policy constitutes your acceptance of any such change(s).